The Senior Data Scientist is a dedicated role supporting IHG’s strategic partnership with Holiday Inn Club Vacations (HICV), responsible for leading the design, development, deployment, and ongoing operation of predictive and prescriptive AI/ML models.
Operating within a joint IHG–HICV delivery model, this role partners closely with business and technical stakeholders to deliver scalable, explainable, and production-ready solutions. The role leverages an iterative, test-and-learn methodology to continuously enhance model performance and drive measurable business impact.
Your day to day
- Lead the end-to-end development and lifecycle management of predictive and prescriptive AI/ML models, from design through deployment and continuous optimization.
- Translate business objectives into scalable data science solutions, partnering with HICV stakeholders to improve key outcomes such as conversion, engagement, and activation.
- Design and execute experimentation frameworks (e.g., A/B and multivariate testing) to evaluate impact and optimize performance against defined KPIs.
- Operationalize models into production environments, enabling real-time and batch scoring, and integrating outputs into key workflows (e.g., contact center routing, survey targeting, package activation).
- Ensure strong data governance, documentation, and model explainability, including clear definitions of inputs, features, methodologies, and outputs, while maintaining compliance with privacy and regulatory standards.
- Collaborate within a joint IHG–HICV governance model, contributing to steering committee reviews, prioritization, and ongoing performance monitoring and enhancement.
What we need from you
- Bachelor’s or Master’s degree in a quantitative field (e.g., mathematics, statistics, data science), or equivalent relevant experience
- 5–8 years of data science experience with demonstrated delivery of business impact
- Advanced proficiency in Python and SQL (including complex queries, stored procedures, and performance optimization)
- Strong experience with machine learning frameworks (e.g., scikit-learn, XGBoost, TensorFlow, PyTorch; familiarity with LLM frameworks is a plus)
- Experience deploying models in cloud environments (e.g., GCP AI Platform/Vertex AI, AWS SageMaker)
- Expertise in causal inference, optimization techniques, and experimental design
- Experience with MLOps frameworks, including model deployment, monitoring, and lifecycle management
- Strong understanding of business impact modeling (e.g., ROI, LTV, incrementality)
- Solid grounding in statistical modeling (e.g., regression, time series, propensity modeling)
- Strong feature engineering and data preparation practices
- Strong problem-solving skills and business acumen
- Ability to communicate complex analytical concepts to non-technical stakeholders
- Attention to detail with a focus on governance and documentation
- Experience operating in cross-company or client-facing delivery models preferred
Location - Our hybrid work structure is an expectation of three (3) days a week in the Atlanta office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $119,000.00 to $155,000.00. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
