Join Our Team as an Informatics Specialist
Are you passionate about improving healthcare through smart technology and collaborative problem-solving? We're looking for a dynamic Informatics Specialist to help optimize clinical workflows, enhance electronic health record (EHR) functionality, and empower teams through impactful training and data-driven solutions.
What You’ll Do
As an Informatics Specialist, you’ll be the bridge between clinical teams and technical experts—translating needs, identifying opportunities, and driving improvements that matter. You’ll:
- Partner with clinical departments to streamline workflows and maximize EHR efficiency
- Act as a liaison between end users, application analysts, and report writers to ensure data accuracy and usability
- Identify areas for system optimization, compliance, and outcome improvement using technology
- Stay current on clinical decision support tools and help align EHR capabilities with strategic goals
Training & Empowerment
You’ll also play a key role in education and change management:
- Master Epic and related applications to deliver engaging, effective training sessions
- Prepare classrooms, facilitate learning, and follow up with users to ensure understanding and adoption
- Support Epic upgrades, workflow changes, and system enhancements through testing, communication, and hands-on training
- Provide credentialed training for new hires, optimization efforts, and system updates—whether one-on-one or “train the trainer” style
Collaboration & Innovation
You’ll work closely with business offices, clinical providers, and project teams to:
- Design and refine applications that meet evolving departmental needs
- Recommend enhancements and resolve issues alongside Epic project teams and reporting analysts
- Identify value stream processes and engage stakeholders to improve data outcomes
- Ensure patient safety, confidentiality, and operational excellence through thoughtful system design
Qualifications
Education
- Associate or Bachelor’s degree preferred
Experience
- Clinical practice or hospital/clinic experience preferred
- Prior involvement in committees or project-based work
- Familiarity with clinical systems and workflows across specialties
- Strong computer skills and healthcare support knowledge (billing, scheduling, access services, HIM)
- Experience with process improvement methodologies like Kata is a plus
Licensure/Certification
- Epic Credentialed Trainer certification preferred
- Must complete Epic training and certification within 3 months of program completion if not already credentialed
Skills That Set You Apart
- Strong communication and interpersonal skills—you listen, engage, and follow through
- Proficiency in Epic navigation and problem-solving
- Analytical mindset with the ability to match technology to user needs
- Experience with flowcharting tools and business process mapping
- Adaptability to shifting priorities, technologies, and procedures
- Ability to lead training sessions, manage plans, and resolve conflicts
- Self-directed, detail-oriented, and organized under pressure
- A true team player who builds trust and drives change
If you're ready to make a meaningful impact in healthcare through innovation, education, and collaboration—we’d love to meet you.
Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.